Business Hours & Rates
All prices are quoted in Canadian dollars.
The following rates are effective January 15, 2011:
- Onsite services: $60.00 per hour, minimum 2 hours per call.
- Telephone/email consultations: $45.00 per hour, minimum of a half-hour per incident.
- In-shop services: $45.00 per hour, minimum 1 hour.
Standard rates are in effect during regular business hours. Billing time is rounded to the nearest half-hour unless the service is pre-contracted.
Additional fees may be assessed for emergencies and for onsite work or phone consultations outside regular hours.
In-shop service is recommended for system rebuilds and similar time-intensive projects.
Web Design, Editing & Editing Rates
Pricing is done differently for web design or writing and editing. The rates depend upon the sort of service being provided and the nature of the project:
Regularly scheduled services like telephone support and website maintenance may be pre-contracted for a regular monthly or annual fee. These clients will get a price break and higher priority service. Contact Russ to discuss this option.
Most payments for local clients (within Greater Victoria) or contracted services are expected by cheque, cash or INTERAC e-Transfer (payable to “Russ Harvey”).
The form of payment for distance clients (those living outside of Greater Victoria) depends upon our relationship and the nature of the services I'm providing.
New Telephone or Email Support Clients
I regret that I cannot accept cheques from new or unapproved distance clients, particularly for telephone or email support.
Distance clients will find PayPal's “Pay Now” option more suitable for pre-purchasing blocks of telephone or email support.
Established Distance Clients
Established distance clients with whom I've conducted regular business regularly in the past or have a secure business relationship can make arrangements to pay by cheque or INTERAC e-Transfer.
Paying via PayPal
The following “Pay Now” option is intended for prepaid telephone/email support ONLY. MOST payments are payable by cheque, money order or INTERAC e-Transfer.
Prepaid Distance Telephone or Email Support
Please purchase prepaid telephone or email support sessions. Choose 1 or 2 hours (at $45.00 per hour) then click on the Pay Now button:
Once you've made the payment contact Russ by email, noting the PayPal payment details at the top of your message requesting help.
- If you're requesting email support, include the details of your request in the email.
- If you're requesting telephone support, we can schedule a time via email for you to contact me via phone.
Set Up a PayPal Account
If you are not a PayPal member, learn how to make payments with PayPal — it's fast, free and secure!
PayPal offers the ability to make payments in several credit cards as well as with a standard PayPal account. All PayPal payments offer immediate service.
- Merchants interested in finding out more about PayPal can click on the PayPal for Business button below.
Updated: December 14, 2016