Russ Harvey Consulting - Computer and Internet Services

Onsite & In-shop Services

COVID-19 Notice

Onsite and one-on-one in-shop services have been suspended until further notice. I will work with you to resolve issues while keeping us both safe.

Onsite Services | In-shop Services | Business Hours

Photo of Russ Harvey.

Onsite Services

Onsite services have been suspended until further notice because physical distancing is not possible. Call to discuss servicing requirements.

Onsite services include in-store client purchase assistance and setup as well as any in-home or in-office services:

Greater Victoria Only

Onsite and in-shop services are only offered in Greater Victoria, British Columbia. Visits to outlying areas may be subject to travel charges.

By Appointment Only

Onsite service appointments are generally scheduled for Thursday afternoons but other days are available by appointment.

Call to book an appointment!

In-shop Services

In-shop protocols have changed because I'm more vulnerable to COVID-19.

We are inself-isolation no visitors please.

In-Shop Drop-off Services Only

In-shop services are limited to drop-off & pickup for the servicing of computers.

  • Drop-off and pickup of your computer will be done outside.
  • Any in-person conversation is done outside with both of us wearing masks.

In-Person Services Unavailable

In-person services (including tutoring & instruction) are unavailable because physical distancing is not possible.

Greater Victoria Only

Onsite and in-shop services are only offered in Greater Victoria, British Columbia. Visits to outlying areas may be subject to travel charges.

By Appointment Only

In-shop services are by appointment only. Please call to arrange a suitable drop-off time or to make other arrangements.

Call to book an appointment!

Distance Services

I provide computer help desk, web design and other services at distance via email and telephone.

I regret that onsite and in-shop services are not available outside of Greater Victoria.

 

Business Hours

Weekday afternoons 1:00–5:00
Closed Saturdays, Sundays & holidays.

By Appointment Only

Onsite and in-shop services are by appointment only.

Call to book an appointment!

I'll return client calls if I'm unavailable during regular business hours.

Free Support Unavailable

I regret that I cannot provide free technical support. It takes time to research solutions.

Check My Site Resources

I've provided more than 80 pages of hints, advice and relevant links to help you resolve issues.

Support Resources

 

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russharvey.bc.ca/onsite.html
Updated: June 8, 2021