Join with the Webex App | Join with Your Browser
Meeting Etiquette | Download/Install the App
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Webex is an online meeting software built by CISCO. A mature product designed specifically for business, Webex didn't go through the growing pains that Zoom experienced.
You can join using the Webex app (strongly recommended) or join using your web browser.
Each meeting or meeting series has a unique meeting number and password which is provided to you via email or is listed in our newsletter.
The Webex app is strongly recommended.
If you haven't yet installed the app, do so now then launch it.
You should see a screen similar to the image below:
Follow these steps clicking on “next” or “continue” when you've entered the requested information:
I recommend pasting the meeting number and password into the Webex app to avoid errors.
The app should then take you to the meeting. You may find yourself in the “waiting room” if the meeting has not yet been started by the host. You'll be let in as soon as the meeting is ready.
It is strongly recommended that you test your speakers and microphone settings to be sure you can hear and be heard.
If you're having trouble, check the Webex Help Centre for solutions or contact the meeting host.
To join a meeting using your browser go to https://signin.webex.com/join. The following should appear:
Follow these steps clicking on “next” or “continue” when you've entered the requested information:
If you need help, visit Get started with the Webex Meetings web app.
Depending upon the nature of the meeting and the number of participants, there are a number of things that help smooth the process.
There can be issues with background noise or echoing. It is recommended that you mute yourself after joining the meeting except to speak.
People want to see you as well as hear you. It is harder for a speaker to judge whether they are reaching their audience if participants have their video turned off.
There are a series of tools in the bottom menu including:
The Mute and Video buttons change depending on whether you're muted or not and the “v” on the right side provides access to settings and other options.
The Record and Share Screen options are only available to hosts. Clicking on “Leave” will exit you from the meeting.
Additional options may be used in some meetings including polling.
The meeting host may enable recording to ensure that the meeting minutes are accurate.
Where this is necessary, it is recommended that meeting hosts notify people when the meeting notice is sent out.
You can use virtual backgrounds to mask what is behind you during a meeting. Your image may be jittery if you don't have a recent device.
To join the meeting using the Webex app (strongly recommended) you'll need to download the Webex app then install it.
The download site should display the correct installer for your device but you may have to make a selection. See Which Version? if you're uncertain which version is right for your system.
Only the most recent version is supported. By keeping the app updated, you get the latest features and fixes. Update within the installed Webex app:
If the currently installed version of Webex doesn't support updating, download and install the app.
Follow the usual installation procedure for your device or find someone to help you. Webex should install automatically on Android and iOS devices.
Download the correct version of the Webex app for your computer:
Webex is only supported on Windows 10 and later computers.
You may be offered both a 32-bit and 64-bit download options.
To learn what version your computer is running:
Download and install the Webex version that matches your operating system:
Once downloaded, you'll need to run the installer to have the Webex app on your computer.
You need to choose the correct installer for your Mac computer.
Mac computers may be running either an Intel or Apple M1–M3 chipset.
Download and install the version that matches your computer's hardware.
On this site:
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Updated: October 28, 2024