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Site Layout | Site Navigation | Use a Current Browser
Enlarge/Reduce Text | PDFs | Quick Links

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Resolve issues you're having with viewing or navigating this site.

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Site Navigation

Pages on this site include several navigation menus:

• the main navigation (located below the site logo);
• the bread crumb (located just under the top navigation);
• the internal page navigation (located below the page header); and
• the footer navigation (located at the bottom of each page).

Not all navigation menus necessarily appear on all pages.

Issues Navigating Within Pages

Some liberty has been taken with em-dashes (—) by placing space on either side to enable the responsive layout to work without significantly breaking the flow of the text. There is a great deal more control in a print environment where the protocol was established.

Some functions (such as the tel: link) will work on mobile devices but probably not in other devices lacking telephone capabilities.

Most content cited from another sources is contained within a block quote:

If we accept as normal and unavoidable that everything in our lives can be aggregated, sold, or even leaked in the event of a hack, then we lose so much more than data. We lose the freedom to be human. We deserve better. You deserve better.
— Apple CEO, Tim Cook

Where possible, the source is linked to the original online content, but that link may be either removed or reduced to the landing page for the site when the original content is no longer available.

External, Local & Internal Links

External links (links that point to content on other websites) display a dotted line underneath (e.g., DuckDuckGo).

External Links Open in a New Tab

These links open in a new tab. To return to this site, close the tab or click on the original tab.

Local Links Open in the Same Tab

Local links (those pointing to other pages on this site) do not (e.g., RHC Computer Services). Local links open in the existing tab. Use your browser's back button to return to earlier pages.

Internal Links Take You Down a Page

Some menu links point to content within a page (called internal links). This provides the option to take the site visitor to relevant locations within a page rather than forcing them to scroll down in search of specific content. Most pages index major internal links at the top of the page.

Manually Opening Links in a New Tab

If you wish to manually open any link in a new tab:

1. Right-click (or ⌘-click) on the link then select “Open Link in New Tab” (or similar wording) from the menu.
2. Hold down the link then select “Open in New Tab” (or similar wording) on mobile browsers.

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Use a Current Browser

You should be able to view the content on this site with any browser.

However, this site was designed for modern browsers — a current version of Firefox, Google Chrome, Safari, or Microsoft Edge.

Your site experience may degrade when using an older or alternative browser or if you've disabled JavaScript.

Different Browser — Different Experience

Unlike printed documents, various browsers may layout or display content differently. For example, Firefox and Chrome display audio controls differently:

Audio controls in Firefox

Audio controls in Chrome

Customizations in both the browser and your operating system (e.g., dark mode) can also alter the appearance.

Replace Obsolete Web Browsers

Older web browsers may not display this site as intended and, like all obsolete software, can contain significant security vulnerabilities.

Use only browsers that are a currently maintained. These tend to be more secure, run faster and display current web content as it was intended.

• Download a current browser.
• Why your choice of browser matters.

Keep Software Updated

Running obsolete (unsupported or unpatched) software makes you vulnerable and puts everyone at risk by allowing the spread of malware, viruses and zero-day security holes that can be exploited by hackers, governments, unscrupulous businesses and other parties. It also threatens your privacy.

Replacing old software can be pricey, but there's a serious risk of data loss if your system isn't kept up-to-date.
— Acronis

Be sure to keep your operating system and all your software (apps) updated to the most recent version.

• When a program is updated, install that update.
• Uninstall unsupported programs and apps.
• Replace a program or device that is no longer receiving updates or support.

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Enlarge/Reduce Text

Text sizes may be increased/decreased in modern browsers.

The Zoom function is located within the menu indicated by a “hamburger” (≡), vertical ellipsis (⋮) or horizontal ellipsis (…) on the browser toolbar.

For quick access, try holding down the Ctrl button then pressing:

• + (plus) to increase the text size;
• - (minus) to decrease the text size; and
• 0 (zero) to reset the page to 100% (the default).

Mobile Users

Mobile users can change the size of content by pinching or spreading with your fingers. Behaviour can differ between iOS and Android and by device manufacturer.

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PDF Documents

Several documents on this site are provided in PDF format which ensures their original fonts and layout is retained.

Larger PDFs may also display a number in brackets to warn users on metered (cellular) or slow connections before they click on the link. For example, (PDF–2.5 MB) indicates that the PDF is 2.5MB.

Modern Browsers will Display PDFs

In most cases, PDF documents will natively display inside current versions of modern browsers like Firefox, Edge, Safari and Chrome.

Dedicated PDF Programs

If enhanced PDF features don't work in your browser, install a dedicated PDF app with the extra features you require.