Russ Harvey Consulting - Computer and Internet Services

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Navigating this page

Hints on Using this Site

The hints on this page may resolve any issues you're having with viewing or navigating this site.

Works on Any Device

The site is designed using Responsive Web Design (RWD) techniques to respond to device screen size and to present the best possible viewing experience for the visitor no matter how they view the site.

Some liberty has been taken with em-dashes (—) by placing space on either side to enable the responsive design to work without significantly breaking the flow of the text.

Some functions (such as the tel: link) only work in mobile devices or on computer browsers with Skype or similar telephone capabilities.

There are several navigation menus on the pages of this site:

  • the main navigation (located below the site logo);
  • the bread crumb (located just under the top navigation);
  • the internal page navigation (located below the page header); and
  • the footer navigation (located at the bottom of each page).

Not all navigation menus necessarily appear on all pages.

JavaScript Required

JavaScript is used to enhance your experience of this site. If JavaScript is disabled, some features may not work.

JavaScript is Safe on This Site

This site does NOT track you, even if JavaScript is enabled.

Learn more about browser fingerprinting and other surveillance techniques and how you can protect yourself.

The Aside (Sidebar)

The aside (sidebar) appears on some pages on this site but has been removed on most of the Self-help Resources pages.

When present, the aside portion of the page displays differently on wide (computer or tablet) and narrow (smartphone) screens.

Wide Screen View

When viewed on a a wide screen, the aside content is displayed in a narrow column to the right of the main page content:

A screen capture showing the aside content to the right of the main page content.

Narrow Screen View

When viewed on a narrow screen, all content is presented in a single column with the aside relocated below the main page content and just above the footer:

A screen capture showing the aside located just above the footer.

Issues Navigating Within Pages

Since the internal page navigation menu links point to content within the page, some items can appear to not work in some circumstances.

For example, the “Quick Links” aside content can appear to not work in a wide screen because the content is already visible in that view.

That link is present primarily for the benefit of site visitors using narrow screens because that content is not immediately visible since it is relocated beneath the main page content when viewed in narrow displays.

External Links Open New Windows

External links (those pointing outside this site) open a separate tab and display a dotted line underneath (e.g., DuckDuckGo).

Why Force a New Tab?

Many of the resources on this site are supported by links to content on other websites.

Some websites redirect incoming visitors in a manner that effectively disables the browser's back button. To prevent that from happening when following these external links, they are opened in a new tab.

This preserves your ability to return to this site, optionally closing the new tab(s) when you are done. The functionality of the back button is preserved, including for the sites that brought you here.

Local Links Open in the Same Tab

Internal links (those pointing within this site) open in the existing window or tab (e.g., RHC Computer Services). Use your browser's back button to return.

If you wish to open a link in a new tab

  • Right-click (or ⌘-click) on the link.
  • Hold down the link then select a new tab from the menu on mobile browsers.

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Use a Modern Browser

You should be able to view the content on this site with any browser.

However, this site was designed for modern browsers — a current version of Firefox, Google Chrome, Safari, or Microsoft Edge.

Your site experience may degrade when using an older or alternative browser or if you've disabled JavaScript.

Different Browser — Different Experience

Unlike printed documents, various browsers may layout or display content differently. For example, Firefox and Chrome display audio controls differently:

Audio controls in Firefox.
Audio controls in Firefox

Audio controls in Chrome.
Audio controls in Chrome

Customizations in both the browser and your operating system (e.g., dark mode) can also alter the appearance.

Replace Obsolete Web Browsers

Older web browsers may not display this site as intended and, like all obsolete software, can contain significant security vulnerabilities.

Use only browsers that are a currently maintained. These tend to be more secure, run faster and display current web content as it was intended.

Keep Software Updated

Running obsolete (unsupported or unpatched) software makes you vulnerable and puts everyone at risk by allowing the spread of malware, viruses and security holes that can be exploited by hackers, governments, unscrupulous businesses and other parties. It also threatens our privacy.

Replacing old software can be pricey, but there's a serious risk of data loss if your system isn't kept up-to-date.

Be sure to keep your operating system and all your software (apps) updated to the most recent version.

  • When a program is updated, install that update.
  • Uninstall unsupported programs and apps.
  • Replace a program or device that is no longer receiving updates or support.

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Enlarge/Reduce Text

Text sizes may be increased/decreased in modern browsers.

The Zoom function is usually located in the menu bar which is hidden by most modern browsers, replaced with a “hamburger” menu (), vertical ellipsis (⋮) or horizontal ellipsis (…) on the browser toolbar.

For quick access, try holding down the Ctrl button and pressing:

  • + (plus) to increase the text size;
  • - (minus) to decrease the text size; and
  • 0 (zero) to reset the page to 100% (the default).

Mobile Users

Mobile users can change the size of content by pinching or spreading with your fingers. Behaviour can differ between iOS and Android and by device manufacturer.

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PDF Documents

Several documents on this site are provided in PDF format which ensures their original fonts and layout is retained.

Larger PDFs may also display a number in brackets — e.g., (PDF–2.5 MB) — to warn users on metered (cellular) or slow connections before they click on the link.

Modern Browsers will Display PDFs

In most cases, these documents will natively display inside current versions of modern browsers like Firefox, Edge, Safari and Chrome.

Dedicated PDF Programs

If enhanced PDF features don't work in your browser, install a dedicated PDF app that includes any required extra features.


Quick Links

There are additional pages on this site with helpful information:

Main Site Categories

This site contains three distinct groupings of pages:

Need Further Help?

This site is designed by Russ Harvey Consulting.

Please contact the Webmaster if you have concerns directly related to the site design or function.


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Updated: December 23, 2023