RHC Computer Services
Help desk, on-site/in-shop, websites & writing
Help Desk | On-site/In-shop Services | Web Design | Writing | Engaging My Services
Before contacting Russ, try these “quick fixes” to see if you can resolve the problem yourself. Restarting your computer often fixes common issues.
“Help Desk” Services
“Help desk” services are personalized one-on-one help with computer software and hardware issues, much like the IT department in larger companies. Russ provides these anywhere via email and telephone.
See Preparing for a Service Call for the sort of information he'll require if he is unfamilar with your computer and software.
On-site/In-shop Computer Services
On-site or in-shop computer services include:
- Computer maintenance, troubleshooting, installations, and cleanup.
- Professional help buying hardware and software.
- One-on-one tutoring and instruction.
On-site and in-shop services are offered by appointment and only in Greater Victoria, British Columbia. In-person restrictions are in place for Russ's safety.
Web Design Services
The following web-related services are available:
- Web design — an effective online presence.
- Site maintenance — keeping it current.
- Blog setup & customization.
Learn how you, your business or your organization can have an effective online presence with customized websites, blogs and other tools. Learn how my approach differs from other designers:
Russ's design process and the factors involved are laid out on these pages:
- Web design: An introduction.
- Design philosophy: How I view the design process.
- Design considerations: Using technology effectively.
- Design criteria: Determining your needs.
- Content management systems: “Do-it-yourself” websites.
- Customized blogs:For time-sensitive information.
- Factors affecting price: Developing your design budget.
- Request a quote: Estimating your web design costs.
- Site maintenance: Keeping it updated.
- My design portfolio: Example websites & blogs.
Russ maintains a network of professionals that can fill in the gaps where more detailed or specialized requirements exceed his knowledge or abilities.
Writing Services
Russ is a professional writer and with extensive experience with copywriting.
The following writing & editing services are available:
- small writing & editing projects;
- copywriting; and
- electronic publishing.
Engaging My Services
Russ offers these services at reasonable hourly rates or by contract.
- He cannot provide free technical support. See the free self-help resources on this site.
- On-site or in-shop services are only provided by appointment and within the Greater Victoria Area.
Preparing for a Service Call
Before contacting Russ, see Preparing for a Service Call which provides some quick fixes to enable you to resolve the issue yourself and how to obtain the information he will need to respond to your questions.
Distance Services
“Help desk” services by phone or email are available everywhere.
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Updated: May 29, 2025