RHC Computer Services
Help desk, repairs, web design & writing
Help Desk | On-site/In-shop | Web Design | Writing
Preparing for a Service Call | Engaging My Services
“Help Desk” Services
“Help desk” services are one-on-one help with your computer and software issues.
Russ provides these anywhere via email and telephone.
On-site/In-shop Services
These on-site or in-shop computer services are available:
- Computer Maintenance — troubleshooting, installations and cleanup.
- Purchase Assistance — help choosing hardware or software.
- Instruction — one-on-one tutoring.
On-site and in-shop services are offered by appointment and are available only in Greater Victoria, British Columbia (on Canada's west coast). In-person restrictions are in place for my safety.
Web Design Services
The following web-related services are available:
- Web Design — an effective online presence.
- Site maintenance — keeping it current.
- Blog setup & customization.
Learn how you, your business or your organization can have an effective online presence with customized websites, blogs and other tools. Learn how my approach differs from other designers:
The design process and the factors involved are laid out on these pages:
- Web design: An introduction.
- Design philosophy: How I view the design process.
- Design considerations: Using technology effectively.
- Design criteria: Determining your needs.
- Content management systems: “Do-it-yourself” websites.
- Customized blogs:For time-sensitive information.
- Factors affecting price: Developing your design budget.
- Request a quote: Estimating your web design costs.
- Site maintenance: Keeping it updated.
- My design portfolio: Example websites & blogs.
I maintain a network of professionals that can fill in the gaps where more detailed or specialized requirements exceed my own knowledge or abilities.
Writing Services
Russ is a professional writer and with extensive experience with copywriting.
The following writing services are available:
Engaging My Services
I offer these services at reasonable hourly rates or by contract.
- I cannot provide free technical support. See my free Self-help Resources.
- On-site and in-shop services are only by appointment and in the Greater Victoria Area.
Preparing for a Service Call
Before contacting me, view the information about Preparing for a Service Call.
It provides some quick fixes to enable you to resolve the issue yourself and documents how to obtain the information I will need to respond to your questions.
Distance Services
“Help desk” services by phone or email are available everywhere.
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Updated: September 14, 2024